Payment of the stay
If you live in France : you can pay for your stay by check payable to owner, or by credit card using our secure payment service accessible from our website.
If you live abroad : have a bank draft drawn up by your banker, or pay by international bank card.
In both cases, send your payment with your rental contract (security deposit) or with your invoice (payment of the balance).
Article 1 - Length of stay
The client signatory to this contract concluded for a fixed term may not under any circumstances claim any right to remain in the premises at the end of the stay.
Article 2 - Liability
The owner who offers services to a client is the sole interlocutor of this client and answers to him for the performance of the obligations arising from these conditions of sale. The owner cannot be held responsible for fortuitous events, cases of major forces or the act of any person unrelated to the organization and progress of the stay.
Article 3 - Reservation
No prepayment requested. Pay your entire stay on site. Reservation cannot be modified.
Article 4 - Payment of the balance
The customer must pay the owner the balance of the agreed service and remaining due, and this one month before the start of the stay. The customer who has not paid the balance on the agreed date is considered to have canceled his stay. Therefore the service is again offered for sale and no refund will be made.
Article 5 - Late registration
In case of registration less than 30 days before the start of the stay, the full payment will be required upon booking.
Article 6 - Arrival
The customer must present himself on the specified day and at the times mentioned in this contract. In the event of late or deferred arrival or last minute impediment, the client must inform the owner whose address and telephone number appears on the contract.
Article 7 - Cancellation by the customer
Any cancellations must be notified in writing to the owner.
Free cancellation up to 2 days before the date of arrival.
After this period the amount corresponding to the first night of the stay will be charged. The same amount will be charged in case of no-show.
Article 8 - Modification of a substantial element
When, before the scheduled date of the beginning of the stay, the owner finds himself forced to make a modification to one of the essential elements of the contract, the buyer may and after having been informed by the seller by registered letter with acknowledgment of receipt:
- Either terminate the contract and obtain immediate reimbursement of the sums paid without penalty.
- Either accept the modification:an addendum to the contract specifying the modifications provided is then signed but the parties.
Any reduction in price is deducted from any sums remaining due by the buyer and if the payment already made by the latter exceeds the price of the modified service, the overpayment will be returned to the tenant before the start of his stay.
Article 9 - Cancellation by the seller
When before the beginning of the stay, the owner cancels this stay, he must inform the buyer.
The buyer will be reimbursed immediately and without penalty for the sums paid.
Article 10 - Interruption of the stay
In the vent of interruption of the stay by the client, no refund will be made.
Article 11 - Capacity
This contract is established for a maximum capacity of people. If the number of holidaymakers exceeds the accommodations capacity, the service provider may refuse additional customers. Any modification or termination of the contract will then be considered customer initiative.
Article 12 - Assignment of the contract by the customer
The buyer can assign his contract to a transferee who fulfills the same conditions as him to carry out the stay. In this case, the buyer is required to inform the owner of his decision by registered letter with acknowledgment of receipt no latter than 7 days before the start of the stay.
The transfer of the contract must be made at cost price. The transferor and the transferee are jointly and severally liable vis-à-vis of the seller, for the payment of the balance of the price as well as any additional costs incurred by this transfer.
Article 13 - Insurance
The customer is liable for all damages caused by him. It is required to be insured by a resort-type insurance contract for these various risks.
Article 14 - Inventory
An inventory is drawn up jointly and signed by the tenant and the owner of his representative on arrival and departure from the accommodation. This inventory is the only reference in the event of a dispute concerning the inventory.
The tenant is required to enjoy the rented property as good tenant.
The state of cleanliness of the accommodation on the tenant’s arrival must be noted in the inventory. The cleaning of the premises is the responsibility of the holidaymaker during the rental period and before his departure.
The amount of the cleaning costs is established on the basis of calculation mentioned in the description sheet.
Article 15 - Security deposit
When the customer arrives at a rental, a security deposit, the amount of which is indicated in the special conditions of the contract, is requested by the owner. After the contradictory establishment of the exit inventory, this deposit is returned at the latest within 15 days following the planned end date of the stay, after deduction of the cost of restoring the premises if damage was observed.
In the event of early departure (prior to the times mentioned on the description sheet) preventing the establishment of the inventory on the day of the tenant’s departure, the deposit warranty is returned by the owner within a period not exceeding two weeks.
Article 16 - Payment of charges
At the end of the stay, the customer must pay the owner the charges not included in the price. Their amount is established on the basis of calculation mentioned in the description sheet and proof is provided by the owner when the customer requests it.
Article 17 - Disputes
In the event of a dispute, the parties will endeavor to find an amicable agreement.
In the impossibility of reaching an agreement, the case will be brought before the competent courts in the matter.